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Terms & Conditions

These Terms govern your relationship with the operator of Live Score Bet on https://liveskorebet.com and apply to your access to and use of the website, mobile site, related applications (if any), and any gambling services offered through the platform (together, the "Services"). Effective date: 06 November 2025.

Definitions

OBSERVE: The Services are provided in the United Kingdom and are subject to UK gambling regulation. Clear definitions reduce ambiguity and support fair treatment of customers. EXPAND: Key terms must align with common UK industry usage (UKGC expectations on clarity, transparency, and fairness). REFLECT: The following definitions apply throughout these Terms unless the context requires otherwise.

  • Operator: The entity operating Live Score Bet on liveskorebet.com, being LiveScore Betting & Gaming (Gibraltar) Limited for UK-licensed remote gambling operations.
  • Website / Site: https://liveskorebet.com and any subdomains or official pages used to provide the Services to UK customers.
  • User / You: Any person who visits the Site. Where applicable, "User" includes a "Player".
  • Player: A User who has registered an Account and participates in betting and/or gaming on the Site.
  • Account: Your personal registered account on the Site used to access the Services and hold your balance.
  • Bet / Wager: A stake placed on an outcome through the Services, including sports bets and any other betting products made available.
  • Stake: The amount of money risked on a Bet.
  • Event: A sporting or other occurrence on which betting markets are offered.
  • Odds: The price offered for a Bet at the time the Bet is accepted.
  • Bonus / Promotion: Any incentive offered by the Operator (e.g., bonus funds, free bets, enhanced odds, or similar), subject to specific terms.
  • Wagering Requirements: The play-through conditions (if any) that must be met before certain Bonus value may be withdrawn.
  • KYC: "Know Your Customer" verification checks, including identity, age, and (where required) address and source-of-funds/source-of-wealth information.
  • AML: Anti-money laundering obligations applicable under UK law and relevant guidance.
  • GAMSTOP: The UK national online self-exclusion scheme that the Operator must participate in for UK customers.
  • ADR: Alternative Dispute Resolution service used for eligible disputes; for this Operator, IBAS (see https://ibas-uk.com/).
  • UKGC: The UK Gambling Commission, the UK regulator for gambling.

Account Registration

OBSERVE: UK law and UKGC licence conditions require robust age verification, identity checks, and protections against fraud and money laundering. EXPAND: Registration must address eligibility (18+), single-account rules, accuracy of information, and security; KYC can be required before withdrawals and at other risk triggers. REFLECT: The rules below set minimum eligibility and your obligations when opening and using an Account.

Eligibility and age

  • 18+ only: You must be at least 18 years old and legally able to gamble in the United Kingdom to create an Account and use the Services. If we reasonably believe you are under 18, we will suspend the Account and request proof of age.
  • UK market use: These Terms are intended for customers located in the United Kingdom. You must not attempt to use the Services if doing so is unlawful in your location.

Registration steps and verification (KYC/AML)

  1. Account creation: You must provide accurate personal details (including your name, date of birth, and contact details) and create login credentials.
  2. Email and security checks: We may require email verification and may apply automated fraud-prevention checks.
  3. Identity and age verification (KYC): You may be required to provide documentation (for example, a government-issued photo ID and supporting information) to verify your identity and age. We may also request address information and, where required under AML obligations, source of funds and/or source of wealth evidence.
  4. Ongoing verification: Verification may be required at registration, before withdrawals, upon changes to your details, and/or when our risk controls are triggered.

Your responsibilities

  • Accurate information: You must ensure all information you provide remains true, complete, and up to date. You must promptly update any changes via your Account settings (where available) or by contacting support.
  • One person, one Account: Unless we explicitly agree otherwise in writing, each individual may hold only one Account. Multiple accounts may result in suspension and regulatory checks.
  • Password and device security: You are responsible for maintaining confidentiality of your login details and for all activity on your Account, unless you can demonstrate unauthorised access not caused by your negligence.
  • GAMSTOP: If you are registered with GAMSTOP (or become registered), you must not attempt to circumvent the self-exclusion. We are required to apply GAMSTOP blocks for UK customers where applicable.

Betting & Gameplay Rules

OBSERVE: Betting rules must explain offer/acceptance of bets, settlement standards, error handling, and conduct expectations, including for live products and chat functions. EXPAND: UK consumer fairness expectations require transparent settlement rules and clear standards for voiding/correcting obvious errors; integrity protections are needed against collusion, match-fixing, and abuse. REFLECT: The provisions below govern how bets are placed, accepted, settled, and how users must behave while using the Services.

Placing and accepting bets

  • Bet acceptance: A Bet is not valid until it is accepted and confirmed by the Site (e.g., confirmation message/ticket). Bets placed but not accepted are not binding.
  • Minimum/maximum stakes: Minimum and maximum stake limits may apply and are shown in the betting interface or otherwise communicated at the time of placing the Bet. Limits may vary by market, event, account status, and risk controls.
  • Odds changes: Odds may move. Where the interface offers the option, you may accept updated odds; otherwise the Bet may be rejected. The odds shown on your confirmed bet ticket are the odds that apply.

Cancellation, modification, and errors

  • User cancellation: Once accepted, a Bet generally cannot be cancelled or changed by you, except where a cash-out feature is offered and successfully completed, or where required by applicable law.
  • Operator cancellation/voiding: We may void a Bet (in whole or in part) where: (i) it was accepted due to a technical malfunction; (ii) there is a manifest/obvious pricing or market error; (iii) the event is materially changed, cancelled, postponed beyond a reasonableThese Terms and Conditions ("Terms") govern your relationship with the operator of Live Score Bet and your use of the remote betting and gaming services made available to customers in the United Kingdom via the website https://liveskorebet.com (the "Website"). These Terms apply to your access to and use of your betting account, all bets placed and all products and features offered on the Website. Last updated: 6 November 2025. Effective from: 1 January 2026. By registering an account, using the Website, or placing any bet, you confirm that you have read, understood and agree to be bound by these Terms, together with our Privacy Policy, Cookies Policy and any product-specific or promotion-specific terms referenced on the Website. If you do not agree, you must not register or must stop using the Website and close your account. The services are intended only for residents of, or persons located in, the United Kingdom who are at least 18 years old and legally permitted to participate in remote betting and gaming. It is your responsibility to ensure that online gambling is lawful in your jurisdiction and that you comply with all applicable laws.

    Definitions

    In these Terms, unless the context requires otherwise:

    • "Operator" means LiveScore Betting & Gaming (Gibraltar) Limited, a limited company within the Anzo Group, licensed and regulated in Great Britain by the UK Gambling Commission under remote operating licence number 56859 and holding remote gambling licences RGL 122 & 123 issued by the Gibraltar Gambling Commissioner for corporate structuring purposes.
    • "Website" means the remote betting and gaming website operated by the Operator for UK customers at https://liveskorebet.com, including all sub-pages, mobile and app versions.
    • "Live Score Bet" means the UK-facing online betting and gaming service and related products provided by the Operator via the Website.
    • "Account" means the personal betting account you register and maintain on the Website for the purpose of placing Bets and using the services.
    • "User" or "Player" means any natural person who has registered an Account or otherwise uses the Website.
    • "Bet" means any wager, stake, bet or similar transaction accepted by the Operator via the Website in relation to sporting events, live scores, virtual events, casino games or any other markets we may offer.
    • "Services" means all betting, gaming, live score features, cash-out and related services provided by the Operator via the Website.
    • "Bonus" means any promotion, free bet, free spin, deposit match, enhanced odds, voucher or other incentive offered by the Operator, including any associated rewards or loyalty benefits.
    • "Wagering Requirement" means the minimum amount of eligible stakes that must be placed, or turnover that must be generated, before Bonus funds and related winnings become withdrawable, as set out in the applicable Bonus terms.
    • "KYC" means "Know Your Customer" checks, including identity, age, address, affordability and source-of-funds verification, carried out to comply with legal and regulatory obligations.
    • "GAMSTOP" means the UK-wide multi-operator self-exclusion scheme for online gambling operators licensed by the UK Gambling Commission.
    • "ADR" means an Alternative Dispute Resolution provider approved by the UK Gambling Commission, including the Independent Betting Adjudication Service ("IBAS").

    Account Registration

    Eligibility and age verification

    • 18+ requirement: You may only open an Account and use Live Score Bet via the Website if you are at least 18 years old and are located in the United Kingdom at the time you place a Bet. We will carry out age and identity checks before you are permitted to gamble.
    • Legal capacity: By registering, you confirm that you have the legal capacity to enter into a binding contract and that you are not self-excluded (with us or via GAMSTOP) or otherwise prohibited from gambling.
    • Single account: You may hold only one Account with the Operator for Live Score Bet. We may close duplicate Accounts and treat related Bets and Bonuses in accordance with these Terms.

    Account creation and information accuracy

    • Registration process: To create an Account, you must complete the online registration form on the Website, provide accurate and complete information (including your full name, date of birth, residential address and contact details), and confirm acceptance of these Terms.
    • Email and access: You must provide a valid email address to receive security alerts, service messages and notices about changes to these Terms. You agree that communications sent to the email address registered on your Account are deemed received by you.
    • Accuracy obligation: You must keep your Account details up to date and promptly correct any inaccuracies. We may suspend or restrict your Account if we suspect the information you have provided is incorrect, incomplete or misleading.

    KYC, AML and affordability checks

    • Mandatory verification: In line with UK Gambling Commission requirements and applicable anti-money laundering ("AML") and counter-terrorist financing laws, we carry out KYC checks. We may ask you to provide documents such as a passport, driving licence, proof of address and evidence of source of funds.
    • Timing: We may restrict deposits, betting, withdrawals or Bonuses until verification has been completed to our reasonable satisfaction. In some cases we must complete verification before allowing you to gamble.
    • Failure to cooperate: If you do not provide requested information or documentation, or if we cannot verify your details, we may suspend or close your Account and, where required by law or regulation, withhold or return funds in accordance with our regulatory obligations.
    • AML monitoring: Your use of the Website will be monitored for suspicious or unusual activity. Where required, we may report activity to relevant authorities and may withhold or freeze funds pending investigations.

    Account security and responsible use

    • Credentials: You must keep your username, password and other security details confidential and not share them with any third party. You are responsible for all activity conducted through your Account unless we have failed to take reasonable care.
    • Unauthorised access: If you suspect that your Account has been compromised or accessed without your permission, you must change your password immediately and contact customer support using the details on the Website.
    • Location and device: You must not use VPNs, proxy servers or other technology to disguise your location or to circumvent geographic restrictions. We may use geolocation tools to verify that you are in the United Kingdom when placing Bets.

    Betting & Gameplay Rules

    General betting principles

    • Product scope: Live Score Bet offers sports betting, in-play betting, live score features and other betting and gaming products as described on the Website. The availability of specific markets, events and games may change from time to time.
    • House rules: All Bets are subject to these Terms and any specific sports rules, game rules or market-specific conditions published on the Website. In the event of inconsistency, the specific rules for a market or product take precedence for that Bet.
    • Time of placement: A Bet is valid only once it has been accepted by our servers and appears in your betting history. If there is any discrepancy, our transaction logs are decisive, subject to our duty to act fairly.

    Placing bets, stakes and limits

    • Stake limits: Each market may have minimum and maximum stakes determined by us. These limits are displayed at the point of bet placement or otherwise made available on the Website.
    • Bet confirmation: It is your responsibility to check that your Bet details (event, market, odds, stake and type of Bet) are correct before confirming. Once a Bet has been placed and accepted, it cannot normally be cancelled or amended by you.
    • Refusal and partial acceptance: We may refuse, limit or partially accept any Bet, or impose win limits, where we consider it necessary for regulatory, integrity, trading, technical or responsible-gambling reasons.
    • Cash out and features: Where available, features such as "Cash Out" are offered at our discretion and may be withdrawn or unavailable for technical, trading or regulatory reasons. Cash Out values are not guaranteed until accepted by our servers.

    Settlement, scores and live data

    • Official results: Bets are settled on the official result of the relevant event or market as determined by the relevant governing body or official source, regardless of subsequent changes (e.g. disqualifications) unless otherwise stated in the applicable rules.
    • Live scores and statistics: Live scores, statistics and visualisations on the Website are for guidance only. While we take reasonable steps to ensure accuracy, we do not guarantee that such data is free from error, and we are not liable for losses arising from reliance on live data where the official result differs.
    • Palpable errors: Where odds, lines or markets are offered or settled in error (for example, due to obvious typographical mistakes or technical faults), we may void Bets or settle them at the correct odds in accordance with our error policy, acting reasonably and in line with UKGC expectations.

    Bet cancellation, voiding and technical issues

    • Voiding Bets: We may declare a Bet void (and return the stake) in circumstances including event cancellation, material rule changes, technical or pricing errors, or where required by applicable rules or regulations.
    • Technical failures: If a Bet is accepted after the outcome of an event is known, or after an event has materially progressed, we may treat it as void unless it was offered as an in-play market on that basis.
    • System downtime: We will take reasonable steps to ensure the Website is available and functioning properly. However, Bets that are confirmed by our servers before any outage remain valid. We are not responsible for Bets that are not placed or amended due to connectivity issues on your side.

    Conduct, fair play and chat rules

    • Prohibited behaviour: You must not engage in fraud, collusion, match-fixing, abuse of bonuses, arbitrage designed to exploit obvious pricing errors, or any other conduct that undermines the integrity of sporting events or our Services.
    • Live chat and interactions: Where chat or community features are available, you must not use language or content that is abusive, defamatory, discriminatory, obscene, threatening, or that promotes illegal activity. We may monitor and moderate chats and may suspend or remove access to chat at our discretion.
    • Integrity measures: Suspicious betting patterns may be investigated and reported to relevant authorities, sports governing bodies and integrity units. We may suspend or withhold settlement of Bets while an investigation is ongoing.

    Bonus Terms

    General rules for Bonuses

    • Supplementary conditions: All Bonuses, including free bets, free spins, deposit matches and loyalty rewards, are subject to these Terms and to any specific conditions communicated on the Website or in the promotion description (the "Bonus Rules"). In case of conflict, the Bonus Rules prevail for that promotion.
    • Non-transferability: Bonuses are issued to a single, verified Account and cannot be sold, exchanged, transferred or assigned to any other person or Account.
    • Eligibility: Bonus eligibility may depend on criteria such as residence, payment method, minimum deposit, or bet type. We may restrict certain Bonuses to new or existing customers, or to specific time periods or events.

    Bonus activation and wagering requirements

    • Activation: Some Bonuses are credited automatically when you fulfil qualifying conditions; others require you to opt-in, enter a promo code or actively claim them. Details are set out in the relevant Bonus Rules.
    • Wagering requirements: Unless explicitly stated otherwise, Bonus funds and any winnings derived from them may be subject to Wagering Requirements before they become withdrawable. The applicable wagering multiplier, eligible markets, minimum odds, and contribution of different games will be displayed in the Bonus Rules.
    • Time limits: Bonuses and associated Wagering Requirements are typically subject to expiry periods (for example, a certain number of days from issue or from first qualifying bet). Any remaining Bonus funds or related winnings may be removed from your Account after the relevant period expires, as stated in the Bonus Rules.

    Prohibited play and abuse

    • Irregular betting: You must not place Bets or use products in a way that is intended to manipulate or unfairly meet Wagering Requirements, including but not limited to low-risk or zero-risk wagering, covering both sides of a market, or using multiple Accounts or third parties to gain an unfair advantage.
    • Game restrictions: Certain games, bet types or markets may be excluded from counting towards Wagering Requirements or may contribute at a reduced percentage. These restrictions will be set out in the Bonus Rules or in the general bonus information on the Website.
    • Consequences of abuse: Where we reasonably believe that you have breached Bonus Rules or engaged in bonus abuse, we may remove Bonus funds and related winnings, adjust your Account balance, and/or suspend or close your Account, acting fairly and in line with regulatory expectations.

    Combining promotions and free bets

    • Multiple offers: Unless expressly permitted, Bonuses cannot be combined or used in conjunction with other promotions. Where more than one Bonus could apply to the same qualifying activity, we will apply only one Bonus, at our discretion.
    • Free bets: Stakes from free bets are generally not returned as part of any winnings unless explicitly stated otherwise in the Bonus Rules. Free bets may be restricted to particular markets, minimum odds or settlement periods.
    • Changes to promotions: We may withdraw or amend a Bonus or promotion at any time for regulatory, legal or operational reasons, provided that any changes do not adversely affect rights you have already accrued in relation to a claimed Bonus.

    Payments & Withdrawals

    Deposit methods and limits

    • Available methods: Deposits may be made using payment methods listed in the cashier section of the Website, which typically include debit cards and selected e-wallets or bank transfer solutions that are permitted under UK Gambling Commission rules.
    • Crypto assets: For players using Live Score Bet from within the United Kingdom, we do not accept deposits or withdrawals in cryptocurrencies or other digital assets where this would conflict with applicable UK regulations.
    • Minimum and maximum amounts: Minimum and maximum deposit limits may apply per transaction and per day or other period. These limits are displayed in the cashier and may vary by payment method or Account status.
    • Source of funds and affordability: We may request information or documentation to verify the source of funds used for gambling and to assess affordability. We may decline deposits or limit your activity where you do not provide satisfactory information.

    Withdrawals and processing

    • General rule: Subject to these Terms and any regulatory requirements, you may withdraw available real-money balances using the withdrawal options shown in the cashier. Where possible, withdrawals will be processed via the same payment method used to deposit.
    • Verification prior to withdrawal: We may require that KYC and AML checks are satisfactorily completed before processing withdrawals. This can include identity, address and source-of-funds checks.
    • Processing times: We aim to process withdrawal requests within reasonable timeframes; however, processing times may vary depending on internal checks, third-party payment providers and weekends or bank holidays. We are not responsible for delays caused by third-party providers, provided we have acted with reasonable care and without undue delay.
    • Fees: Any applicable fees or charges for deposits or withdrawals will be disclosed in the cashier or otherwise on the Website. Where legally permissible, we may charge reasonable fees for certain withdrawal methods or for repeated withdrawals within short periods.

    Chargebacks, refunds and bet settlement

    • Chargebacks: If you initiate a chargeback or reversal of a payment, we may suspend your Account, recover any amounts improperly credited, and cooperate with payment providers and authorities to investigate potential fraud or misuse.
    • Refunds: Deposits are not generally refundable simply because you choose not to use the funds for betting. However, we may, in limited cases and at our discretion, consider refunds where required by law or where a deposit has not been used for gambling and no Bonus misuse or regulatory risk is identified.
    • Refunding Bets and Bonuses: Where Bets are voided in accordance with these Terms or applicable rules, your stake will normally be returned to your Account. Bonus funds may be adjusted or removed in line with the relevant Bonus Rules and responsible-gambling obligations.

    Dormant and closed Accounts

    • Dormant Accounts: Where an Account has been inactive for a prolonged period, we may classify it as dormant in accordance with the rules published on the Website. We will take reasonable steps to contact you before applying any dormant-account procedures.
    • Balance handling: If your Account is closed or self-excluded, we will, subject to our AML and regulatory obligations, return any remaining real-money balance to you using a suitable payment method.

    Limitation of Liability

    Our obligations and fairness

    • Regulated operation: As a licensee of the UK Gambling Commission (licence number 56859), the Operator is required to provide the Services in a fair, open and transparent manner and to comply with applicable laws, licence conditions and codes of practice.
    • Reasonable care: We will take reasonable care to ensure that the Website, betting markets, game outcomes and account records operate correctly and reflect the results of events or games as determined by the relevant official sources or certified random number generators.

    Exclusions and limitations

    • Matters beyond our control: We are not liable for delays, interruptions or failures caused by events beyond our reasonable control, including failures of telecommunication networks, internet service providers, power failures, equipment malfunctions or acts of third parties, provided we have taken reasonable steps to minimise the impact.
    • Technical and data errors: Subject to our obligation to act fairly, we are not liable for losses arising from errors in odds, lines, event details, live scores or statistics where such errors are obvious or where we correct and settle affected Bets in accordance with these Terms.
    • Indirect and consequential loss: To the fullest extent permitted by law, we are not liable for any indirect, consequential or special loss or damage, loss of profits, business or anticipated savings arising out of your use of the Website, whether in contract, tort (including negligence) or otherwise.
    • Liability cap: Our aggregate liability to you in respect of any single incident or series of related incidents will not exceed the greater of (a) the amount of the stake on the Bet(s) concerned, or (b) your net winnings from the Bet(s) concerned, except where a higher limit is required by law.

    Non-excludable rights

    • Consumer rights: Nothing in these Terms excludes or limits any liability which cannot be excluded or limited under applicable law, including for death or personal injury caused by our negligence or for fraud or fraudulent misrepresentation.
    • Responsible gambling: We are not responsible for losses you may incur as a result of gambling where you choose to continue betting despite risks to your financial or personal well-being. However, we will provide tools and information to support safer gambling and comply with our regulatory duties.

    Intellectual Property Rights

    Ownership of content and software

    • Proprietary rights: All intellectual property rights in and to the Website and Services, including but not limited to trademarks, logos, graphics, designs, text, interfaces, software, databases, odds compilations and live score data, are owned by the Operator or its licensors.
    • Limited licence: We grant you a limited, personal, non-exclusive, non-transferable licence to access and use the Website and Services on your own devices solely for lawful personal betting and gaming in accordance with these Terms.

    Restrictions on use

    • No copying or redistribution: You must not copy, reproduce, modify, publish, distribute, transmit, display, perform, licence, create derivative works from, or otherwise exploit any part of the Website or its content without our prior written consent, except as strictly necessary for normal use of the Services.
    • No reverse engineering: You must not reverse-engineer, decompile, disassemble or otherwise attempt to derive the source code of any software used in connection with the Website, except to the extent expressly permitted by applicable law.
    • Automated access: You must not use any robot, spider, scraper, data-mining tools or other automated means to access, monitor or copy content from the Website or to place Bets, unless we have provided an explicit interface (such as an official API) and given written permission.

    Third-party content

    • Licensors: Some content, including live scores, statistics, event data, virtual sports and casino games, may be provided by third-party licensors. Your use of such content is subject to these Terms and any additional restrictions notified by us.
    • Protection of rights: You agree not to remove, obscure or alter any copyright, trademark or other proprietary notices displayed on the Website or embedded in the Services.

    Privacy & Data Protection

    • Privacy Policy: Your personal data will be collected, used, stored and shared in accordance with our Privacy Policy and Cookies Policy, each as amended from time to time and made available on the Website. You should review those documents carefully before using the Services.
    • Legal framework: The Operator is a data controller for the purposes of applicable data protection laws, including the UK General Data Protection Regulation and the Data Protection Act 2018. We process your personal data lawfully, fairly and transparently for specified purposes, including account management, KYC, AML, responsible gambling, service provision and compliance with legal obligations.
    • KYC and AML data: We may process and retain identity, affordability and source-of-funds information to comply with regulatory and AML requirements, and may share such information with relevant authorities and regulated third parties where legally required.
    • Your rights: You may have rights of access, rectification, erasure, restriction, objection and data portability under data protection laws. Details of how to exercise these rights and contact our data protection contact are set out in the Privacy Policy.

    Changes to Terms

    Updates and notifications

    • Right to change: We may amend these Terms from time to time for reasons including legal or regulatory changes, guidance from the UK Gambling Commission, changes in our business or improvements to the Services.
    • Notice of changes: Material changes will be communicated by appropriate means, which may include email to the address registered on your Account, prominent notice on the Website (for example, a banner or pop-up), or an in-account message.

    Acceptance of updated Terms

    • Continued use: By continuing to use the Website or Services after the effective date of any updated Terms, you agree to be bound by those changes.
    • If you do not agree: If you do not accept the updated Terms, you must stop using the Website, refrain from placing further Bets, and may request the closure of your Account and withdrawal of any eligible balance, subject to these Terms and applicable regulatory requirements.

    Termination & Suspension

    Closure by you

    • Account closure: You may request closure of your Account at any time via the account settings on the Website or by contacting customer support. We will process your request within a reasonable period, subject to necessary verification and regulatory checks.
    • Self-exclusion: You may self-exclude from Live Score Bet via the tools on the Website and/or via GAMSTOP. Self-exclusion is intended as a long-term measure; during self-exclusion you must not attempt to open new Accounts or circumvent the exclusion.

    Suspension and termination by us

    • Grounds for action: We may suspend, restrict or close your Account, or cancel or void Bets, where we reasonably suspect or determine that:
      • you have breached these Terms or applicable Bonus Rules;
      • you have provided false, misleading or incomplete information;
      • you have engaged in fraud, money laundering, terrorist financing, collusion, cheating, abuse of bonuses or other unlawful or improper conduct;
      • you are under 18 or otherwise not permitted to gamble;
      • you are self-excluded with us or via GAMSTOP, or we identify serious safer-gambling concerns; or
      • we are required to do so by law, regulation, court order or direction of the UK Gambling Commission or other authority.
    • Investigations: During an investigation into suspected misconduct or regulatory risk, we may suspend the operation of your Account, freeze funds and withhold settlement of Bets, acting reasonably and proportionately.

    Effect of termination and handling of funds

    • Balances: Upon closure of your Account (by you or by us), and subject to our AML and regulatory obligations, any remaining real-money balance will be returned to you using a suitable payment method. Bonus funds may be forfeited in accordance with the applicable Bonus Rules.
    • Confiscation in serious cases: In serious cases of fraud, criminal activity, chargeback, cheating or breach of AML requirements, we may be required to withhold or confiscate funds or to remit them to the relevant authorities in accordance with applicable law.
    • Record retention: We may retain records relating to your Account and transactions for the periods required by law, regulation and our licence conditions.

    Notification

    • Communication: Where reasonably possible, we will notify you of the reasons for suspension or closure and of any steps you may take to resolve the issue, except where we are legally or regulatorily prevented from doing so.

    Governing Law & Jurisdiction

    Applicable law

    • Law of England and Wales: For Users located in the United Kingdom using Live Score Bet via the Website, these Terms and your relationship with the Operator are governed by, and construed in accordance with, the laws of England and Wales.

    Complaints and dispute resolution

    • Internal complaints: If you have a complaint about the Services, you should first contact customer support using the channels provided on the Website, giving full details of the issue. We will acknowledge and handle your complaint in accordance with our complaints procedure, which is available on request.
    • Escalation to ADR: If, after exhausting our internal complaints process, your dispute remains unresolved, you may refer it to an independent Alternative Dispute Resolution provider approved by the UK Gambling Commission. For betting disputes, we currently recognise the Independent Betting Adjudication Service (IBAS), whose website is https://ibas-uk.com/. Access to IBAS is free of charge to you.

    Courts

    • Jurisdiction: The courts of England and Wales will have non-exclusive jurisdiction over any dispute arising out of or in connection with these Terms or your use of the Services. This means that you may also be able to bring proceedings in your country of residence where mandatory consumer protection laws so require.

    Regulatory information: Details of the Operator's licence can be verified on the UK Gambling Commission public register at https://gamblingcommission.gov.uk/public-register/business/detail/56859.

    Contact Information

    • Website: For general information, account management, live scores and betting services relating to Live Score Bet, please visit https://liveskorebet.com.
    • Customer support (live chat): Live Chat support is available 24/7 via the Website. Initial contact may be handled by an automated assistant before being transferred to a human agent.
    • Customer support (email): Email support is available using the contact details provided in the "Contact Us" or equivalent section of the Website. Any email addresses used for customer support will use the @liveskorebet.com domain.
    • Telephone: At present, we do not provide customer support by telephone and no phone numbers are available for support queries.
    • Mailing address: Correspondence relating to Live Score Bet may be sent to: Floor 2, 56 - 58 Leadenhall Street, London, EC3A 2BJ, United Kingdom.
    • Legal and regulatory enquiries: Formal legal notices and regulatory correspondence should be sent in writing to the mailing address above, marked for the attention of the legal department of LiveScore Betting & Gaming (Gibraltar) Limited, and/or via the contact channels specified on the Website.